Frequently Asked Questions
General Q&A
Facts
Statistics
Classified Ad Postings
Click on the “Buy & Sell” link. Under the Sellers tab, click the "Post your deal" button on the page and register if you haven't already. You may sell a virtual, relocatable startup, established business or digital asset. After completing the form, you will need to fill out the details of your post and agree to the Terms of Use in order for the post to go live.
You will not be charged a fee for posting. If you would like to post more than 4 assets, please contact us at support@hatchit.us for enterprise options.
Click on the title in the post. When the asset detail page appears, fill out the form to “send message to listing owner”.
This is the account you set up when posting an asset on Hatchit.us
For help with your account email us at support@hatchit.us
Any posting that violates our Terms of Use, is inappropriate, or is posted in bad faith, will be removed from our marketplace.
Flagging is the process of users notifying us of any prohibited content in the marketplace. Postings which violate our Terms of Use will be automatically removed. Repeat offenders will be barred from using the marketplace. You can send any concerns to support@hatchit.us.
Yes, business brokers can post single listings through the Start a Post form or multiple listings as an enterprise customer by contacting Hatchit at support@hatchit.us
In order to best serve our buyer community, we ask that all business for sale and digital asset posts conform to these guidelines:
-No franchises, brick and mortar or other non-relocatable businesses.
-No businesses or assets with pending litigation or in distress.
-No casino, gambling, adult, etc. See prohibited.
Per our Terms of Use, Hatchit reserves the right to remove any post for any reason at any time.
Payment
Only close a transaction with a buyer or seller who you feel is accurately representing themselves and their asset and is seeking to make a good deal at a fair price.
This is the most secure way to pay for an asset. We suggest using our affiliate escrow.com.
Misc
These include any item not wholly owned by the seller or created by the seller if original intellectual property. Prohibited items also include the following: adult materials, gambling, any item prohibited by law, or any license or product with any pending litigation against it.
See full prohibited list
Our complimentary broker match service is designed to find the right broker for your type of business. We work with over a dozen brokers with different specialities. We use the information you submit to create the match. It is your decision whether to go forward. There is no obligation to sign a contract with a third-party business broker.
Contact links
Please email us at support@hatchit.us and we will aim to get back to you within 48 hours.
They are always welcome. Your thoughts and suggestions make us better. Email us at support@hatchit.us.
We love sharing our story. Email us at paul@hatchit.us.
Ad Posts
Hatchit does not charge a fee for posts. To make sure your posting is current, you will be asked to renew your listing every six weeks. If you do not renew it, it will be taken down.
Posts are good for six weeks. You must renew your post when asked to keep it active on our platform. This ensures it stays current with the correct information.
Login to your account, go to your dashboard, and select the edit or delete button.
Listings are limited to one category.
Login to your account, go to your dashboard, select the edit button and then renew.
Buyers will pay an invoice at the time of an asset sale through our affiliate escrow agent.
Buying a Web Business or Digital Asset
At the very least, there needs to be a clear agreement on terms. A contract will stipulate the terms of sale and, typically, the seller will draw up the contract. Here's a business asset purchase and sale template. You will be re-directed to our contract provider, LawDepot.com. As a Hatchit user, you will receive a 10% discount on any eligible purchase.
It’s always advisable to consult with an attorney if there are issues which come up that fall outside of your expertise or comfort zone.
A NDA or Non-Disclosure Agreement is designed to protect confidential information related to the business. Not all sellers will require this be signed by a prospective buyer. However, it is standard practice to sign one, if the seller requires it. Access this NDA form. You will be re-directed to our contract provider, LawDepot.com. As a Hatchit user, you will receive a 10% discount on any eligible purchase.
We recommend you use our escrow agent and follow the asset verification process as outlined by them. Initiate an asset verified transaction. You will be re-directed to our contract provider, Escrow.com.
It’s up to the buyer and seller to determine the terms of the sale. Buyers should seek to withhold payment for an asset until there is agreement on price and terms, and the asset has been verified. When using Escrow.com, the buyer pays for the asset at the time of sale but payment is withheld from the seller until the asset has been verified.
Most asset sales are software, apps and other types of intellectual property and will not include physical inventory. If inventory is included in a sale, the listing should indicate it.
Avoiding Scams and Fraud
If an asset seems too good to be true, it probably is. Use good judgement and common sense. Look for warning signs such as a buyer/seller refusing to meet you on a video call, pressuring you to buy, completing a rushed transaction outside of Escrow, or an unclear understanding of the asset.
Phishing is when a company asks for personal information through an email. We will never do that. If you receive an email from Hatchit that seems suspicious, please forward it to us at support@hatchit.us so we can look into it.
We don’t recommend using checks, a cash app or PayPal, because of potential problems. The most secure method is to complete a transaction through our escrow agent.
Yes. We cannot offer any guarantees to a buyer about the assets purchased. It would be up to you as a buyer to inquire about a return policy if it is desired.
Legal
See License and Use sections under Terms of Use.
